Collect Care Business Solutions

Outsourced Debt Collection

We Provide

Experienced and efficient teams in all fields we work on

Focused approach on collection segment

Sufficient manpower deployment as per client

Effective customer account management.

Fast and efficient communication and account updates.

Specialized customer grievance resolution process.

Descriptive market and feedback analysis reports.

Focused query management and trend analysis.

Greatly improved lead generation effectiveness..

Carry out new sales strategies.

Better communications.

Outsourced Debt Collection

We take over and handle the full process of commercial debt collection and recovery reducing the in-house fixed costs to variable cost-effective costs and delivering a service that is second to none.
Free legal assistance is included in banker our packaged service. Our legal letters and proceedings help to guarantee our effectiveness of collections and we endeavor to limit any possibility of bad debt support of bankers.
Our specialized staff are capable of performing full customer/debtor checks through our association with credit monitoring institutions and we are therefore able to advise on credit lines and limits which should be provided to customers of our clients.

In normal situations, our team takes over the debtors list from an agreed point in time onwards and does their almost to collect these funds within the shortest possible timeframe. In doing so a number of tools are used by our staff such as.

Request to banker customer issue monthly statements in electronic and paper form sent to debtors, & resending
pending invoices too where necessary as overdue

  • Computer programs to keep track and trail of correspondence with customers
  • Fixed line and mobile telephone calls and recording
  • Email reminders
  • Request for meetings with debtors
  • Physically presenting ourselves at the debtor’s addresses
  • Written letters potentially advising debtors that they will be reported to credit monitoring institutions if they dishonor
    their commitments and credit lines
  • Preliminary and final legal letter
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